Commonly Asked Questions

Why should you bill for water? The Texas Commission on Environmental Quality states that without an incentive to conserve water, residents are more likely to waste our natural resource. Although conservation percentages vary, one thing remains the same: conserving our most precious natural resource and increasing your bottom line is a winning combination.

How does Water Works of Texas work for you? Simply send us a copy of your water bill and a list of your weekly resident activity and we will prepare the bills either by the allocation or submetering method. There is absolutely no additional data entry on your part. Much of the information we need can be generated from your current on-site billing program. Monthly bills are then mailed directly to your residents. Any questions that may arise from your residents are personally handled by our company with the highest customer service standards.

What can your residents expect from Water Works of Texas? Your residents are our customers too. So you can expect us to provide quality service through accurate monthly itemized bill statements and superior customer service. Our online Resident Service Program offers a variety of tools.  Residents can learn how to control their utility costs, manage their account, and pay their bills.

Can Water Works of Texas bill outside the state of Texas? Absolutely. Water Works of Texas has served thousands of residents outside of the state of Texas.

What properties are eligible to bill for water? Most properties are eligible. Water Works of Texas can help you determine which billing program is the best solution for your property.